Frequently Asked Questions

Find answers to who we are and you could help animals in need.

About PAWticipate

PAWticipate is a transparent crowdfunding platform built specifically for animals in need. When you chip in to a case, your contribution is applied to that animal’s verified veterinary invoice — paid to the clinic, never to the rescuer. Every case is documented from the first vet estimate to the final payment confirmation, so you can follow where your money went.

Most crowdfunding platforms transfer money to the campaign creator and trust them to use it correctly. We don’t. PAWticipate pays the approved vet clinic against a verified invoice — the rescuer never receives the funds. Rescuers are verified before they can open a case, vets are approved by PAWticipate with support from our local partner, and every case must close with verified payment documentation. It’s not fundraising — it’s a full accountability system.

PAWticipate is owned and operated by Perenn Studio LLC, a for-profit company registered in the United States. Perenn Studio operates the platform. On the ground in Bali, we work with our local partner — The Bali Animal Rescuers Network (The B.A.R.N.) — which supports rescuer verification, vet coordination, and local case review. The B.A.R.N. does not receive, hold, or disburse supporter funds.

We are currently focused on Bali, Indonesia, where the need for street animal care is urgent and our verified local network is strongest. Our model is built to expand and our goal is to expand our framework across the globe!

PAWticipate is a purpose-driven platform operated by Perenn Studio LLC, a for-profit company. We are not a registered nonprofit or tax-exempt charity, and contributions made through the platform are not charitable donations and are not tax-deductible. See the Fees section for more detail. We hold ourselves to transparency and accountability standards as rigorous as the best nonprofit platforms, with the added speed and flexibility of a private operation.

Trust & Transparency

Every rescuer goes through a multi-step verification before they can open a single case. They submit a proof of identity, a documented history of animal rescues, references, and evidence of active rescue work. They also agree to PAWticipate’s operational rules in writing. After reviewing all documents, we conduct a direct interview. Only after passing all of this do they receive access to the platform.

Approved vets are screened collaboratively by PAWticipate and our local partner. Each vet agrees to provide accurate treatment estimates,submit final invoices directly to us, and provide written payment confirmation once payment is received. Rescuers may only bring animals to vets on our approved list — not any clinic of their choosing.

It’s the full documentation chain that every PAWticipate case must complete before it can be closed. It starts with a vet estimate and details of the rescue case and ends with verified payment documentation and a final animal status update. Every step in between is recorded and verifiable. No case closes until all three parties have confirmed their part. The structure is designed to make undetected misuse very difficult.

It’s the document the vet provides after PAWticipate has paid. It shows the treatment cost and the payment received, confirming what was settled and by whom. Where PAWticipate has covered the full invoice, it will show a zero balance. This document is uploaded to the case page by the rescuer so supporters can see it.

Yes. Each completed case includes the payment documentation from the vet uploaded by the rescuer. This is available on the case page after closure.

Rescuers never receive or handle supporter funds. Payment is released to the approved vet clinic only after the final invoice is verified. A rescuer cannot accelerate, redirect, or access the funds at any point.

For Supporters

Start right here. Browse the open cases on PAWticipate and chip in to any animal whose story moves you. Even $5 — the price of a coffee — can cover a street dog’s skin medication. You don’t need an account to contribute, and you’ll receive a confirmation immediately.

Genuinely, yes. In Bali, $5 can cover basic medication. $20 can pay for full vaccination of a puppy. Small contributions add up fast when a case is shared within a community. Every chip-in is tracked, and every animal’s case shows how the total was reached.

When a case is fully funded and treatment is complete, PAWticipate verifies the vet’s invoice and pays the approved clinic. After payment, the rescuer uploads the payment confirmation and a final update on the animal’s status. No case closes until all three parties have confirmed their part. You can view all of this documentation on the case page.

PAWticipate uses Stripe to process all payments securely. You can contribute using any major credit or debit card (Visa, Mastercard, American Express), and depending on your location, Stripe may also offer local payment options at checkout. All transactions are encrypted and processed in USD.

Yes. As soon as your contribution is processed, we send a confirmation and receipt directly to your email. This includes the case reference, the amount contributed, and a record of your transaction.

Cases remain open for support while the animal is receiving treatment. If a case has not been fully funded one month after the animal’s discharge, PAWticipate reviews it and decides whether to apply the amount collected to the outstanding bill, keep the case open, or close it. Where funds cannot be applied to the case, they may be reallocated to another urgent case under our Reallocation Policy. A rescuer who is unable to cover the remaining balance may request that the case be reopened.

Contributions are generally non-refundable, including where a case is active or only partially funded. Any amount collected is applied to the animal’s treatment or, where that isn’t possible, reallocated to another urgent case under our Reallocation Policy. We do make exceptions in limited circumstances — duplicate payments, unauthorized transactions, technical payment errors, and where a refund is required by law or by card-network rules. To request one, contact us at help@pawticipate.com.

Rescuers are required to report any change in costs or outside support they receive, and PAWticipate reviews and approves any adjustment to the funding goal. If a surplus remains after the final invoice is settled, the extra funds stay within the PAWticipate system and are applied to the most urgent open cases under our Reallocation Policy. Vets are paid the verified invoiced amount.

Yes. Every case is linked to a specific animal and a specific verified rescuer, and you choose which case to support. Your contribution is initially associated with that case — if it becomes overfunded, is discontinued, or no longer needs the funds, unused amounts may be applied to another urgent case under our Reallocation Policy.

We work hard to keep each case’s goal accurate, but medical needs change. An animal may recover faster than expected, receive support from another source, or sadly not survive. If your selected case no longer needs the full amount, unused funds are applied to another urgent, verified case under our Reallocation Policy rather than sitting idle.

For Rescuers

Start by completing the PAWticipate rescuer verification form. You’ll need to provide your history of rescues in Bali, references, and evidence of your active rescue work. You’ll also be asked to agree to our operational guidelines. After we review your application, we’ll reach out to conduct a short verification interview. If approved, you’ll receive access to the platform and can begin creating cases.

You will need to provide some personal information, documentation or media showing your rescue history, references from within the animal welfare community, and proof of current rescue activity. The more thorough your submission, the faster the review process.

Once verified, you take the animal to one of our approved vets and obtain a written treatment estimate. You then create a case on the platform, uploading the animal’s photos, its story, the vet estimate, and the required fundraising amount. Once submitted and reviewed, the case goes live and supporters can begin contributing.

You are responsible for reporting any change that affects the goal — if you receive outside support, if the vet’s costs change, or if treatment is no longer needed. Submit the updated estimate or documentation through the platform and PAWticipate will review and apply the change. Goals cannot be adjusted without our approval. Accurate reporting is not optional — it’s part of your agreement with PAWticipate.

Only vets on the PAWticipate approved list. If you bring an animal to an unapproved clinic, the case cannot be supported through the platform. If you work with a vet you trust who isn’t currently on our list, contact us — we can review them for approval.

Once the animal is treated and the case is fully funded, the vet sends the final invoice to PAWticipate. We verify it and pay the approved clinic.

After payment, upload the vet’s payment confirmation and complete the form with a short final status update on the animal. The case is not considered closed until both are submitted.

Yes. If a rescuer is found to be misrepresenting cases, failing to maintain documentation standards, or violating PAWticipate’s operational rules, access can be suspended or permanently revoked. Our verification process is ongoing — approval is not permanent if conduct changes.

Fees

The funding goal displayed on each case already includes 5% on top of the vet estimate. This covers transaction costs and platform operating expenses, so the vet’s estimate can be funded in full without deductions.

No additional fees are charged to you at checkout. The processing costs are covered within the case funding amount along with the optional platform-support, what you see is what you give.

Perenn Studio LLC, which operates PAWticipate, pays the approved vet clinic once the final invoice is verified. Contributions are processed through Stripe and held while the case is open; when a case is ready for payment, funds are transferred to the clinic through our business account. The rescuer is never involved in this transaction and never receives the funds. Vets are paid the verified invoiced amount.

All contributions are made in USD. Stripe handles payment processing and sometimes allows you to pay in your local currency. If you’re contributing from a non-USD card or account through USD payment, your bank or card provider will apply its standard conversion rate. PAWticipate does not charge additional currency conversion fees.

No. PAWticipate is operated by Perenn Studio LLC, a for-profit company, not a registered nonprofit or charity. Contributions are not charitable donations and are not tax-deductible. If you are contributing on behalf of a company and need documentation for your records, contact us — we can provide full case documentation and payment verification.

Safety & Fraud

Every case must be created by a verified rescuer using a pre-approved vet. No one can open a case anonymously or without going through our review process. The vet estimate must be attached before a case goes live, and the final invoice is submitted by the vet directly to PAWticipate — the rescuer cannot create or submit financial documents on their own. The structure is designed so that misuse would require coordinated deception across multiple independent parties.

Report it to us immediately using the Contact Us form on the platform. We take every concern seriously. Any flagged case is paused and the rescuer’s account is suspended while we investigate. If fraud is confirmed, the case is permanently removed and the rescuer is taken off the platform.

Yes. PAWticipate never stores your card or bank details. All payments are handled entirely by Stripe, which meets the highest industry standards for payment security and encryption. We have no access to your full payment credentials at any point.

Their access to the platform is suspended immediately pending investigation. If fraud is confirmed, the case is closed, the rescuer is permanently removed, and we work with our local partner in Bali on any follow-up needed on the ground.

You can reach us via the Contact Us form. We aim to respond to all concerns within 3 business days. For urgent cases involving active fraud, please flag this explicitly in your message so we can prioritize.

Partnerships & CSR

Yes. We work with cafes, hotels, restaurants, and businesses across Bali who want to be part of the solution for street animals. Partnership can take different forms — from displaying a QR code and our “Approved Partner” badge on your premises, to co-marketing on social media, to sponsoring specific cases. Get in touch at info@pawticipate.com to start a conversation.

Yes. If you’d like your company or brand associated with a specific case — for example, fully funding one animal’s treatment — we can arrange this. Your contribution will be documented end-to-end and we can provide case updates and closure documentation for your records. Please note that sponsorships are contributions, not charitable donations, and are not tax-deductible.

Still Have Questions?

If you still have questions, our team is ready to jump in and help. Send us a mail:

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